Privacy policy

Our Privacy Policy is short and simple. Your personal information belongs to you. We use your information to complete orders, and to improve our site. We will never sell, rent, or trade your information, save for cases of fraud or other illegal activity. 

Periodically we will send out email to those who have signed up for our Mailing List. If you sign up for our Mailing List and later wish to have your name removed, simply email us at remove@acousticsounddesign.com. We will remove your name within 24 hours. 

This site uses cookies to maintain shopping cart information, and to periodically track user action. This helps us better serve our customers, as it makes us aware of any potential problems with the site's architecture. 

Bluntly put, we despise Spam, privacy intrusions, and any other activity that owes its existence to greed. We are in business to make money with the merchandise and services we sell, not your information. We are committed to protecting your privacy.


1. HOW WE COLLECT YOUR PERSONAL INFORMATION
We collect personal information through a variety of methods, including:
- Website contact forms and inquiry forms
- Appointment or service request forms
- Cookies and similar tracking technologies
- Email, phone, SMS, and other electronic communications
- Offline interactions such as in-person consultations or events

2. WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Mailing address
- IP address and device or browser information
- Communication preferences
- Information voluntarily provided through forms or correspondence

We do not intentionally collect sensitive personal data such as financial or health information unless explicitly required for a specific service.

3. HOW WE USE YOUR PERSONAL INFORMATION
We use personal information for purposes including:
- Responding to inquiries and providing requested services
- Scheduling appointments and sending service-related communications
- Improving our website, services, and customer experience
- Internal business operations and record-keeping
- Sending transactional or informational messages, including SMS messages where consent has been provided

4. HOW AND WHY WE SHARE PERSONAL INFORMATION
We may share personal information with trusted third-party service providers who assist in operating our business (such as website hosting, communications platforms, or analytics providers), solely for business operations and only as necessary.

We DO NOT sell, rent, or trade personal information.

SMS CONSENT
Your phone number and SMS consent will NEVER be shared or sold to any third party or affiliates for marketing purposes.

5. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Withdraw consent for communications at any time

To exercise these rights, please contact us using the information below.

7. SECURITY MEASURES
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

8. CONTACT INFORMATION
Acoustic Sound Design
Email: privacy@acousticsounddesign.com
Phone: [888-224-3663]

SMS TERMS AND CONDITIONS
Acoustic Sound Design

LEGAL DISCLAIMER:
I am not a licensed attorney. These SMS Terms and Conditions are provided for general informational purposes only and should be reviewed by qualified legal counsel before publication.

SMS CONSENT POLICY
Phone numbers obtained for SMS communications will not be shared or sold to third parties or affiliates for marketing purposes.

TYPES OF SMS COMMUNICATIONS
By opting in, you may receive SMS messages related to:
- Appointment confirmations and reminders
- Follow-up communications
- Service updates
- Billing or account-related inquiries

MESSAGE FREQUENCY
Message frequency may vary. We only send as many text messages as is necessary to inform you of transaction details, or based on customer questions/requests.

MESSAGE AND DATA RATES
Standard message and data rates may apply based on your mobile carrier and plan.

OPT-IN METHODS
You may opt in to receive SMS messages by:
- Submitting an online form
- Verbally consenting during a conversation
- Completing a paper form

OPT-OUT METHOD
You can opt out of SMS messages at any time by replying STOP to any message you receive. You may also contact us directly to request removal.

HELP
For assistance, reply HELP to any SMS message or contact us at:
- Email: support@acousticsounddesign.com
- Phone: [888-224-3663]

STANDARD SMS DISCLOSURE
Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages.


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REQUIRED SMS OPT-IN CHECKBOX TEXT (USE EXACTLY)

[ ] By checking this box, I consent to receive SMS messages from Acoustic Sound Design related to appointments, service updates, and account communications at the phone number provided above. The SMS frequency may vary. Data rates may apply. For assistance, reply HELP. Reply STOP to opt out of receiving text messages. Please review our Privacy Policy and Terms and Conditions.